ABOUT US

Our Vision
To successfully grow in a consolidated manner and be the best hotel in Pekanbaru with international quality standards.

To build a community of integrity, unity and strength.

Our Mission
We provide smart, clean and safe hospitality offerings by adopting professional and experience service that constantly and continuously enhance values for our patrons.

We are committed to meeting and exceeding the expectations of our guests through our unremitting dedication to every aspect of service.

We are driven by respect for people and nature and passion for our stakeholders

We are committed to the growth, development and welfare of our people upon whom we rely to make this happen.

Our Values
We are one team. One community.
We depend on each other to build communities travelers can rely on. Just as important, we depend on each other to build supportive workplace communities that we can rely on.

We believe respect is the beating heart of our community.
Diversity makes us strong. We respect each other, our differences, opinions and ideas. It’s how we build trusting, lasting relationships with our guests and each other.

We are passionate about what we do. We know no other way.
Our guests and team members experience our energetic fun-loving culture of enthusiasm and excellence in everything we do, everyday.

We are about people. It’s why we care about each other.
We take a sincere and genuine interest in the well being of others.

We are never satisfied.
We constantly strive to improve. Creativity, innovation and life long learning is the key to our success both as individuals and as hoteliers.

We are powerful community builders.
Everyone at Winstar Hotel Pekanbaru can make it happen. Every team member has the power and responsibility to take action.